Last updated: April 28, 2019 Tranquil Opulence – Jewelry (“us”, “we”, or “our”) operates the Tranquil Opulence – Jewelry website (the “Service”).
Domestic Shipping Policy
Thank you for visiting and shopping at Tranquil Opulence Fine Jewelry. The following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 4-5 business days after purchase.
Please allow up to 4 to 6 weeks for your order to arrive.
Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates.
Currently we are only able to accept online orders to shipping addresses within the United States.
* Overnight delivers are not yet available.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Tranquil Opulence Fine Jewelry ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Customs, Duties, and Taxes. Tranquil Opulence Fine Jewelry is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Tranquil Opulence Fine Jewelry is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.